Who to Contact

Alliant Benefits Advocate

Through Samsara's partnership with Alliant, you've got access to a dedicated employee advocate. Your advocate can help with benefits coverage questions, questions about plans and claims escalations and resolutions.

  • Email: samsara@alliant.com

  • Or call: (925) 378-6828

    • 8 am – 5:00 pm (M-Th) Pacific Time

    • 8 am – 4:30 pm (Fri) Pacific Time

Samsara

Benefits Team

Email: benefits@samsara.com

Slack: #ask-people-ops

Health & Wellbeing

Aetna

Aetna.com

833-554-1545

Log in to your Aetna member website anytime to get all the plan information you need, when you need it.

  • Find in-network doctors, facilities and procedures, and change your primary care physician.

  • Get coverage details, see out-of-pocket costs and estimate costs of doctor visits and procedures.

  • Learn about drug information and side effects, estimate drug costs, find a pharmacy and refill prescriptions.

Aetna 24 Hour Nurse Line

800-556-1555

Teladoc (Aetna Members)

Teladoc.com/Aetna 

855-TELA-DOC


Kaiser

kp.org

800-464-4000

Your time and your health are important. Make them both a priority. When you’re a registered member on kp.org and receive care at Kaiser Permanente facilities, you get a one-stop resource for managing your health online — 24 hours a day, seven days a week.

Kaiser 24 Hour Care Line

866-454-8855


Guardian Dental

guardiananytime.com

800-627-4200

At Guardian Anytime you can:

  • View your summary of benefits

  • Print dental ID card and access forms and materials related to your coverage


VSP

www.vsp.com

800-877-7195

Get personalized information about your plan, coverage, and exclusive member offers through the VSP Member Portal


Spring Health

careteam@springhealth.com 


Employee Assistance Program

800-342-8111


Optum (COBRA Administration)

COBRAservice@optum.com

855-687-2021

Your Money

Samsara Compensation Team

comp@samsara.com

Samsara Financial Wellness Center

Appointment scheduler

Fidelity 401(k)

800-835-5097

Fidelity Website

Fidelity Investment Centers

Forma (formerly Twic) (Spending Account)

support@joinforma.com

https://client.joinforma.com/

Guardian Disability

guardiananytime.com

800-627-4200

Other

Hootfund

support@joinforma.com

https://joinforma.com/portal/login

Carrot Fertility

get-carrot.com/signup

support@get-carrot.com 

Cleo

hicleo.com/activate

support@hicleo.com 

Samsara for Good

Email: samsaraforgood-leaders@samsara.com

Slack: #volunteer

Bravely

app.workbravely.com

support@workbravely.com

Time Off - Leaves of Absence

Larkin

Email: samsaraleaves@thelarkincompany.com

Phone: (650) 938-0933

More Valuable Resources

Documents & Forms

Access your plan information and other important documents.

Documents & Forms

Frequently Asked Questions

Get answers to all your benefit-related questions.

Frequently Asked Questions

Mobile Apps

Take your benefits on the go with these mobile apps.

Mobile Apps